Refund Policy
Effective Date: June 22, 2026
Last Updated: September 13, 2026
1. Program Fee — $199 (One-Time)
14-day money-back guarantee
If you decide the program is not right for you, email coach@boddbytodd.com with the subject line “Refund Request” within 14 days of your purchase and you will receive a full refund of the $199 program fee. You do not need to give a reason. Include the email address on your account.
Approved refunds are processed within 5–10 business days through your original payment method.
After 14 days
After the 14-day guarantee window the $199 program fee is non-refundable. Your program is a custom digital product created from your individual data, and your access to it continues for the full 13 weeks regardless.
Technical delivery failure (any time)
If a technical error on our end prevents your program from being generated and delivered to you, you are entitled to a full refund at any time — the 14-day window does not apply. Email us with a brief description of the issue.
2. Monthly Subscription — $9.99/month
Erroneous charges after confirmed cancellation
If you are charged after you have confirmed your cancellation, contact coach@boddbytodd.com within 7 days. We will issue a full refund of the erroneous charge within 5–10 business days.
3. How to Request a Refund
To request a refund (for eligible cases described above):
- 1.Email coach@boddbytodd.com with the subject line "Refund Request".
- 2.Include the email address associated with your account and a brief description of the issue.
- 3.We will respond within 2 business days to confirm receipt and next steps.
- 4.Approved refunds are processed through your original payment method within 5–10 business days.
4. Chargebacks
We strongly encourage you to contact us before initiating a chargeback with your bank or card issuer. We resolve legitimate issues quickly — often same or next business day — and a chargeback is rarely necessary when you communicate with us directly.
Chargebacks initiated without first attempting to resolve the issue with us may result in temporary suspension of your account pending resolution of the dispute. Fraudulent chargebacks may result in permanent account termination.